Terms of Service

Welcome to Vortex.channel! These Terms of Service ("Terms") govern your access to and use of the Vortex.channel website and services (collectively, the "Service"), which include text, image, video, and audio processing using artificial intelligence (AI) technology, available through paid subscriptions.

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all these Terms, do not use our Service.

  1. Acceptance of Terms

    By creating an account, making a purchase, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms, including any future amendments and any additional guidelines, terms, or rules that may be posted from time to time. You must be at least 18 years old to use our Service.

  2. Your Account

    • Account Creation: To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

    • Account Security: You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to notify Vortex.channel immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with this section.

    • Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without prior notice or liability, for any reason, including but not limited to, if you breach these Terms.

  3. Subscriptions and Payments

    • Subscription Plans: Vortex.channel offers various paid subscription plans that provide access to different features and a specific number of usage credits for our AI processing tools. Details of these plans, including pricing, features, and the initial credit allocation, are available on our website.

    • Credit System: Access to our AI Tools operates on a credit-based system. Each action performed by Vortex.channel using an AI Tool (e.g., processing an image, generating text, converting audio) will deduct a predefined number of credits from your account. The specific credit cost for each AI Tool will be clearly indicated on the Website. Your ability to use AI Tools will be limited to the number of available usage credits in your account, according to the Subscription you have purchased. We will inform you on the Website about your current number of available usage credits.

    • One-Time Additional Credits: In addition to your subscription's recurring credit allocation, Users with an active subscription may purchase one-time packages of additional credits. Information regarding the available packages, their credit count, and pricing is accessible on your Profile page within the Service. These additional credits are applied to your account immediately upon successful purchase.

    • Billing: Subscriptions are billed on a recurring basis (e.g., weekly, monthly) as selected by you. By purchasing a subscription, you authorize Vortex.channel or its third-party payment processors to charge your selected payment method for all applicable fees.

    • Automatic Renewal: Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew. You will be charged the then-current subscription fee.

    • Cancellations: You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing period. No refunds will be provided for any unused portion of a subscription period.

    • Price Changes: We reserve the right to change our subscription prices at any time. We will provide you with reasonable advance notice of any price changes. If you do not agree with the new prices, you may cancel your subscription before the changes take effect.

    • Taxes: All fees are exclusive of applicable taxes, duties, levies, or charges imposed by any governmental authority, and you shall be responsible for payment of all such taxes.

  4. Use of the Service

    • Permitted Use: You may use the Service solely for your personal or internal business purposes, in accordance with these Terms and all applicable laws and regulations.

    • Prohibited Uses: You agree not to:

      • Use the Service for any unlawful purpose or in any way that violates any applicable local, national, or international law or regulation.
      • Upload or process any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
      • Upload or process content that infringes upon the intellectual property rights (including copyrights, trademarks, patents, and trade secrets) of others.
      • Use the Service to generate, promote, or distribute spam, unsolicited bulk communications, or chain letters.
      • Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service.
      • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
      • Resell, sublicense, distribute, or otherwise commercially exploit the Service without our express written consent.
      • Bypass, disable, or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any content or enforce limitations on use of the Service.

    • Content Responsibility: You are solely responsible for the content you upload, input, or generate using the Service ("Your Content"), including its legality, reliability, accuracy, and appropriateness. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and to authorize Vortex.channel to process Your Content as contemplated by the Service and these Terms.

    • AI Output: The output generated by our AI models ("AI Output") is based on the input you provide. While we strive for accuracy and quality, AI Output may contain errors, inaccuracies, or unexpected results. You are solely responsible for verifying the accuracy and appropriateness of any AI Output before using or relying on it.

  5. Intellectual Property Rights

    • Your Content: You retain all ownership rights to Your Content. By uploading, inputting, or generating Your Content using the Service, you grant Vortex.channel a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, distribute, and display Your Content solely for the purpose of providing, maintaining, and improving the Service. This includes using Your Content (which may be anonymized or aggregated) to train and refine our AI models.

    • AI Output: To the extent permitted by law, and subject to your compliance with these Terms, you own the AI Output you generate using the Service. However, this does not apply to any underlying intellectual property owned by Vortex.channel or third parties that may be incorporated into the AI Output.

    • Vortex.channel's IP: All intellectual property rights in the Service itself (excluding Your Content and AI Output), including but not limited to, the software, design, text, graphics, logos, and trademarks, are owned by Vortex.channel or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for the duration of your active subscription.

  6. Disclaimer of Warranties

    THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. VORTEX.CHANNEL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

  7. Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VORTEX.CHANNEL, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE. IN NO EVENT SHALL VORTEX.CHANNEL'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO VORTEX.CHANNEL FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

  8. Indemnification

    You agree to defend, indemnify, and hold harmless Vortex.channel and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

    • Your use and access of the Service, including any data or content transmitted or received by you.

    • Your violation of any term of these Terms.

    • Your violation of any third-party right, including without limitation any right of privacy or intellectual property rights.

    • Your violation of any applicable law, rule, or regulation.

    • Any content submitted through your account, including third-party access with your unique username, password, or other security measure.

    • Your willful misconduct.

  9. Changes to Terms

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

  10. Contact Us

    If you have any questions about these Terms, please contact us

Last Updated: June 27, 2025